FAO Daniel JonesAs a service engineer myself I see an enormous amount of poorly or incorrectly installed domestic appliances. Freestanding Graphite. Not to mention the extra cost that I need to pay. They are also saying they can't do anything till Monday now. They ignore my emails and no number to call. Correspondence has been basically useless, with the last advisor saying and I quote “fingers crossed your repair goes ahead” - which it never. He then hung up on his colleague and said that it was best to make another appointment to have the fridge repaired, and went on to do a good repair of the washing machine. The engineer came and said he knew which is the issue as other have had the same problem in my neighbourhood (new build, they come with the houses). Please any potential customers thinking of buying Electrolux/Zanussi/AEG or any other of their brands, be wary. When I contacted Electrolux, I was told, as the fridge was 10 years old, it was not under warranty and I could pay hundreds of dollars to purchase 2 new doors and then pay extra to have them fitted. Worst customer service and a bunch of liars, Terrible customer service don't ever try phoning for customer…, Microwave dead and apparently costs too much to fix, so no refund. Please, please, please do not buy an Electrolux Dishwasher under any brand name!Ask the question who manufactures the product.The service is absolutely diabolical! The fridge appointment came through for ten days later and so I looked at the fridge again, pulled it away from the wall and checked the pipe and water catcher at the back. The best dryer: Electrolux EFME627UIW Front Load Perfect Steam Dryer with Predictive Dry and Instant Refresh. LG Graphite 5.1 Cu Ft Front Load Washer and Steam Dryer; 3. Gave it 1 star as no option for zero! Sadly, the $1,349 Electrolux 627 series dryer, … This company deserves to go under!! Bought in November 2019, installed early January. Do not use this company if you need anything! Front Load Perfect Steam™ Gas Dryer with LuxCare® Dry and Instant Refresh - 8.0 Cu. Power. The Electrolux EFLS627UTT front-load washer stands as one of … They said it needed a new motor and motherboard. Front Load Perfect Steam™ Gas Dryer with PredictiveDry™ and Instant Refresh - 8.0. DO NOT choose Electrolux for your repairs or give them your bank details as they will take the money from you even if they do not come ou. READDY FOR A LAUGH..... brought an extractor fan and the controls have gone rusty after 5 months!!!! Eventually a Manager agreed to replace and said i would get a call back. One month of use and it failed again. All rights reserved. Irritating but livable. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Fast forward several more one hour calls to electrosux. Brand new washer dryer flooded the… Brand new washer dryer flooded the utility room on Saturday 14th Nov. Electrolux office shut so rang them first thing Monday 16th Nov. Told couldn’t send an engineer until Wednesday 25th Nov with no guarantee it would be fixed that day. Ikea instructed us to call Electrolux direct who would send them in the post. Samsung WF56H9100AG + DV56H9100EG 5.6 cu ft Washer Dryer; 2. I have booked it in through their appalling website. My IKEA dishwasher outlet hose needs extending by about 20cms to reach waste under the sink. Sent out someone to repair under warranty. Cut off several times having been in a queue for 25mins on one occasion. From meal inspiration, all the way through cooking and cleaning up, the range offers appliances that help the consumer at every stage of the cooking journey. An incomprehensibly poor level of customer support. They say its cosmetic, so they are telling me that I can use an extractor to extract steam, ie water and if the controls fo rusty its not their problem, what a laugh. Here's the top performing Samsung and Electrolux laundry for 2020 - click on the links below to see our review on each. The 20 best Clothes Dryers in 2020 ranked based on 4,582 reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. Cooker doors disintegrating. Will never buy a product from this company again. Lose a half day of wages missing work because you expect someone to do what they say. No compassion. In 2019, a new kitchen range under the Electrolux brand was launched. Then always tell them the fix costs more, therefore keeping the call out charge, and trying to get people to buy a brand new appliance! Rang them up and you are just dismissed as a nuisance. Eventually got through again and the RUDEST AND NOT CARE ATTITUDE asking why i hadnt taken the managers name! include vented, condenser and heat pump models. - Reviewed.com, Electrolux EFME627UTT Electric Dryer review. AVOID buying anything from them, as it's likely they'll just screw you! We … Terrible service. Didn't buy on amazon, wish I did then I could see the 1 star reviews, called sears. Don't ever try phoning for customer service.We just tried to find when a product was being delivered .After 4 hours of being put on hold and transfered 3 times .Finally put through to answer machine.Left a message 2 weeks ago.2 weeks later no reply and dishwasher still not delivered.Don't ever buy anything from them. Sent email and called , again, they wouldn't work on the lemon washer cause it's stacked being disabled I can't unstack.... kinda gave up. Called and got my 3rd or 4 th service visit. The fridge and freezer I purchased via IKEA stopped working on many occasions in the past 2 years, they send engineers out who have no clue how to repair it and breaks again every other month. I purchased an Electrolux "stainless steel?" My dishwasher has been broke for over 3mths now, had various replacement parts over the first 2mths, and then if that's not bad enough I then spend over another month speaking to incompetent call centre who outright lie to your face you will receive a call back etc. Make appointment times. Typical price. I also don’t really get how a relative new - I started to use it in October 2019 - appliance can have that kind of fault (the engineer showed to me, a wire is burnt). More hours on phone. LG WM3488HW washer dryer combo review. No parts get sent to him so no fix. As good as separate machines, you can wash and dry your clothes in one go. In Spite of registering for warranty I was told I still had to prove purchase as "warranty system not sufficient" (why bother to register) No action from phone told to use web, no response from web, other than automated request number. The Electrolux EFME627UTT dryer is great-looking, has simple controls, and is rich with cycles and options, including Perfect Steam, which can help to relax any wrinkles away. Locked door again.... On its own. I saw a youtube where someone washed the whole diaphragm in dish washer. A thing is clear for me, when I will buy any kind of appliances, I will avoid Electrolux because you can’t trust their products and also their Customer Service and after sale care is doubtable. No solution. Oh and their customer service is one of the worst! Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Dreadful service . A really stressful experience. Add To Compare. I purchased a new home with Electrux kitchen installed. EFMG627UIW. This front-loader is quicker, gentler, and better at removing all types of stains than almost any other washer we’ve tested, and it has a solid reputation for reliability from multiple expert … Get cut off or LIKE JUST NOW THEY ANSWERED AND PUT ME THROUGH TO WRONG DEPARTMENT AND I HAVE TO NOW RE CALL!! The day came for when the booking was made, only for no one to turn up. It has had limited or no function for more than half that time.Nobody at fridgidair/Electrolux cares that I have to go into a covid filled laundromat and have spent as much as I have on the purchase doin laundry with my brand spanking new washer out of service.More than half the folks I talked to are rude. 3 months later it still doesnt work. I would hold off describing this manufactures appliances as shockingly poor until you have had a service visit. If I can't get a fair shake Or even a civil exchange at least I could prevent them from 20k in sales.I don't write many reviews but the fraudsters really this one and more. Nobody cares. Customer service doesn't exist. Washer & Dryer sets available for sale. 1) Best XLarge Samsung Washer: Samsung WF50K7500AV. Never, never buy Electrolux products full stop. Find the Electrolux Dryer that is right for you. He installs. Furthermore I would add that cooker hoods are by far the biggest problem when it comes to this. ... Best Front Load Washers of 2019. Paid for one payt repair. Get a call from the servicing place. Weeks pass by finally the backordered parts ( never a good sign ) arrive. This is an updated video to document the ongoing problems with our Electrolux dryer model #EFME617STT0 (or just 617). This sharp-looking Electrolux dryer boasts a special allergen cycle, along with powerful wrinkle-rid steam technology, and a 15-minute fast-dry cycle for when you're running short on time. 3 letters of complaint have gone in Nothing.